ProcessJuly 9, 20264 min read
Tim Piatt
By Tim PiattMBA · Army Veteran

What Is a Relocation Concierge?

A relocation concierge is a single point of contact who coordinates a home move end to end. Here's what one does and how VroomBrick's Relocation Concierge works.

A relocation concierge is a dedicated point of contact who coordinates the steps of a home move for you. Instead of juggling an agent, an attorney, a lender, and a moving timeline separately, you have one person keeping the pieces connected and the transaction on track.

Quick answer

  • A relocation concierge coordinates a home move from start to finish.
  • They connect you with the right licensed professionals at each step.
  • They are most useful when you are on a deadline or moving to an unfamiliar area.
  • They coordinate the process; they do not replace the licensed attorney or agents.
  • VroomBrick includes a Relocation Concierge as part of the platform.

What a relocation concierge actually does

Buying or selling a home involves several independent professionals: someone to handle the contract and closing, someone to provide access to properties, and someone to handle financing. On a normal timeline, coordinating them is manageable. On a compressed or long-distance move, it becomes a second job.

A relocation concierge takes on that coordination. The role generally includes:

  • Being your single point of contact for questions and status.
  • Connecting you with a licensed closing attorney, showing agents, and lender partners.
  • Keeping the transaction moving so deadlines are not missed.
  • Helping you understand what happens next at each stage.

The concierge organizes the move. The licensed professionals still do their licensed work.

Who benefits most

A concierge matters most when time or distance works against you:

  • Military families under Permanent Change of Station orders, who move on the military's schedule rather than the market's.
  • Job relocations with a fixed start date in a new city.
  • Long-distance moves, where you cannot easily tour homes or visit offices in person.

In each case, the value is the same: fewer dropped handoffs and one person who knows where your transaction stands.

How VroomBrick's Relocation Concierge works

VroomBrick is a technology platform, and its Relocation Concierge is part of that platform. It coordinates your transaction and connects you with the independent licensed professionals a move requires: a closing attorney for the contract and settlement, showing agents for property access, and lender partners for financing. A step-by-step dashboard shows every milestone, so you always know what is done and what is next.

Because VroomBrick charges a 1% technology fee instead of a traditional 3% commission, that coordination comes without the percentage markup a traditional move carries. On a $500,000 home, the difference between a 3% commission and a 1% technology fee is $10,000. Commissions are negotiable and actual savings vary.

Common questions

Does a concierge cost extra?

With VroomBrick, the Relocation Concierge is part of the platform, not a separate add-on fee. Other providers may price it differently, so always confirm what is included.

Can a concierge help if I am moving out of state?

Yes, within the markets a provider serves. VroomBrick currently operates in Virginia, Maryland, and North Carolina and coordinates moves within those states.

Will I still work with a real estate professional?

Yes. The concierge connects you with independent licensed professionals and keeps the process organized. The attorney and agents handle the licensed work.

What to do next

If you are facing a move on a deadline, see how selling works or how buying works on VroomBrick, or explore resources built for veterans. If your move is a PCS, the PCS move selling playbook walks through the military timeline. To see the cost difference a 1% fee makes, run the savings calculator.

Calculate Your Savings →


About VroomBrick: VroomBrick is a real estate technology platform, not a licensed real estate brokerage. VroomBrick does not provide brokerage services, represent buyers or sellers, or hold real estate licenses. The 1% technology fee covers platform access; closing attorneys, showing agents, and lender partners are independent licensed professionals. Commissions are not set by law and are fully negotiable.

About the Author

Tim Piatt

Tim Piatt

MBA · Army Veteran

Head of Partnerships at VroomBrick. Writes about how homeowners can keep more of their equity, what the post-NAR-settlement market actually looks like, and how to navigate buying or selling without paying a 3% commission.

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