SMS Consent

SMS Consent Policy

Last updated May 21, 2026

This SMS Consent Policy explains how VroomBrick Inc. ("we," "us," or "our") uses SMS notifications and your rights regarding receiving and opting out of text messages. By providing your mobile phone number and opting in, you consent to receive text messages from VroomBrick as described below.

1. Purpose of SMS Notifications

By opting into SMS communications, you agree to receive automated text messages from VroomBrick, including:

  • Account-related notifications— sign-in confirmations, profile changes, and document signing reminders.
  • Transaction and security updates— offer activity, milestone updates, scheduling, and closing reminders.
  • Customer support and platform-related alerts— responses to inquiries and support follow-ups.

We will not send you SMS messages for marketing purposes unrelated to your real estate transaction.

2. How We Use Your Phone Number

  • We do not sell, rent, or share your phone number with third-party marketers.
  • We only use your phone number to deliver notifications related to your real estate transaction and your VroomBrick account.
  • For details on how we collect, store, and protect your personal information, see our Privacy Policy.

3. Message Frequency

Message frequency varies based on your account activity. During active real estate transactions, you may receive several messages per day as offers, signatures, milestones, and scheduling events occur. Outside of an active transaction, message volume is typically low — a few messages per month, primarily account or security related.

4. Opt-Out & User Controls

The easiest way to manage SMS notifications is from your VroomBrick account:

  • Sign in and go to your profile settings.
  • Toggle SMS notifications off (or back on at any time) from the same settings page.

You can also opt out by replying STOP to any text message from us. Your wireless carrier will confirm the opt-out, and we will stop sending SMS to that number. We recommend using the in-platform toggle when possible, so the change is visible to our support team if you ever need help.

To re-subscribe after replying STOP, contact us at help@vroombrick.com. For general assistance, reply HELP to any message or email help@vroombrick.com.

Opting out of SMS does not opt you out of email notifications or other essential communications about your account.

5. Fees & Data Usage

  • Standard messaging and data rates may apply, depending on your mobile carrier and plan.
  • Message and data rates are billed by your carrier, not by VroomBrick.

6. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. SMS delivery depends on your wireless carrier's network and is not guaranteed. Supported carriers include AT&T, T-Mobile, Verizon Wireless, and most major U.S. mobile carriers.

7. Changes to This Policy

We may update this SMS Consent Policy from time to time. Material changes will be communicated through the platform or by email. Continued use of SMS notifications after an update constitutes acceptance of the revised policy.

8. Contact

For any questions regarding this policy, contact us at help@vroombrick.com.